Privacy Policy

Last updated: November 2026

Bis Oil DOO — Ul. 1721 No. 31, Glumovo – Saraj, 1000 Skopje, Republic of North Macedonia

1. Introduction

Bis Oil DOO ("we", "our", "us") is committed to protecting the privacy and personal data of all individuals who interact with our website, webshop platforms, and services. This Privacy Policy explains what data we collect, how we use it, and your rights, in accordance with the Law on Personal Data Protection of the Republic of North Macedonia and applicable EU data protection standards (GDPR).

2. Data We Collect

We may collect: full name and company name; email address, phone number, and postal address; messages submitted through our contact form; order history and preferences on our B2B/B2C platforms; and technical data such as IP address and browser type.

3. Legal Basis and Purpose

We process your data based on: contractual necessity (to fulfil orders and deliver services); legitimate interest (to respond to inquiries and improve services); your explicit consent (e.g. newsletter); and legal obligations where required by law.

4. Data Sharing

We do not sell or rent your personal data. We may share it with trusted service providers under strict confidentiality obligations. No data is transferred outside the EEA without appropriate safeguards.

5. Data Retention

Data is retained only as long as necessary for the stated purpose or as required by law. Transactional records are generally kept for 5 years.

6. Your Rights

You have the right to access, correct, delete, or restrict processing of your data, and to data portability. To exercise your rights, contact: bisoil@bisoil.com.mk

7. Cookies

We use essential cookies for website functionality only. Anonymous visitor statistics are counted on our own server without cookies. Google Analytics cookies are used only if you accept them in the cookie banner, and you can change your choice at any time with "Cookie settings" at the bottom of the page.